Help Center



Which products are handcrafted by yourselves?

Can I request a Custom Order?

What if an item is out of stock?


Where do you ship to?

When will my order be despatched?

How long will it take to receive my order once dispatched?

Do you offer combined Shipping costs?

What if I want an urgent delivery next day guaranteed?

Can you send my order to a different address?


What payment methods do you offer?

Do you accept debit/credit card payments over the telephone?


What is your returns policy?

How do I return an item?

My Account

How do I create an account?

Why should I sign up for a Newsletter?


How do I contact you?


How do I get a discount?

How do I add a discount code to my order?

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